Last updated [04/08/2025]
[Film Share Commute Ltd] trading as [“Casting Space”] operates a mobile app for UK-based TV & film Supporting Artistes (SAs), Extras and Background Actors and Crew. Anyone can download and register to use the app, either as a Host, Guest or both. Hosts offer accommodation through listing their accommodation on the app. Guests use the app to find a place to stay.
In addition, there is a community section where registered app users can use features such as a diary schedule, a messaging area and a search option to find other app members who may be working on similar productions. Thereby building a network within the industry.
This privacy notice explains how we collect and use personal information about you, it also provides details of your privacy rights.
Our registered office is: [64 Orbain Road, London, SW6 7JY]. Our company registration number is: [15176613].
How to contact us
If you have any questions about this Privacy Notice or would like to contact us about any other matter, please email us at [info@casting-space.com] or write to us at the address provided above.
How we collect your personal information
We collect information about you in the following ways:
• When you complete the registration form to sign up to use the App.
• When you share personal details using the private chat function.
• When you make payments using the service
The types of personal information we collect
The personal details we collect differ depending on whether you register as a Host or a Guest. We routinely collect the following:
Contact and Account Information. This would include your first name, last name, phone number, postal address, email address and date of birth.
Identity Verification Information. This may include photographs and government issued ID.
Payment Information. Bank account details.
Community Information. Including diary scheduling of work days. We have a privacy button that can exclude you from community shares.
Chat Information: Any personal information you share when communicating with a Host or Guest using the private chat function. We urge you to limit the personal information you share.
We do not collect any information considered particularly sensitive under data protection law, such as health data, biometrics or ethnicity. Our services are not aimed at under 18s.
How we use your personal information
We use your personal information for the following purposes:
▪ To enable Hosts to offer accommodation sharing opportunities
▪ To enable Guests to search for accommodation opportunities
▪ To allow Hosts and Guests to communicate with each other and make arrangements
To enable app members using the community features to share information about working projects as desired.
▪ To send you promotional communications by email, where you have given us your consent to do so.
Under data protection law, we need to make sure we have a lawful basis for our activities. We routinely rely on the lawful basis of performance of a contract, including the Terms and Conditions you agree to.
We rely on the lawful basis of legitimate interest for the optional use of the private chat function and community sharing feature. We believe this useful and beneficial for both Hosts and Guests.
Where we rely on consent for marketing emails, you’ll always have the opportunity to opt-out using the unsubscribe mechanism or by emailing us at [info@casting-space.com].
In exceptional circumstances we may need to rely on other lawful bases such as legal obligation or vital interests.
Your privacy rights
You have a number of rights under UK data protection law in relation to your personal information. These are listed below, along with our contact details, should you wish to make a request.
Right of Access: You have the right to ask for a copy of the personal data we hold about you, and the purposes for which we are using it. Personal data is any information which can directly or indirectly identify you.
Right to Erasure: You have the right to ask us to delete your personal details. This is not an absolute right, and we will inform you if we have justifiable reasons for declining your request.
Right to Object: You have the absolute right to object to receiving marketing content from us.
Right to Rectification: You have the right to ask us to change any details we hold for you which are incorrect or need updating.
Other rights include the right to request that we restrict or suppress your personal information, plus the right to obtain and reuse your personal information for your own purposes across different services. We don’t carry out any activities involving automated decisions being made about you, or profiling.
If you would like to exercise any of these privacy rights please either email us at [info@casting-space.com] or write to us at [64 Orbain Road, London, SW6 7JY]
To fulfil your request, we may need to ask you for proof of identity. We’ll handle any requests as soon as possible, at least within one calendar month.
If you’re concerned about the way in which we have collected and used your personal information, please contact us and we’ll do our best to resolve this with you. If you remain unhappy with how we have handled your personal information, you have the right to raise a complaint with the UK’s Information Commissioner’s Office.
How we keep your personal information secure
We have robust and appropriate measures in place to make sure personal information is stored in a secure environment to prevent any unauthorised access. We use verified and secure payment system.
Who we share your personal information with
We use service providers to support the efficient running of our business. For example the platform the app was developed on and related cloud-hosting of data.
We will not share your personal data with any other third party organisation, unless required to do so by law.
How long we keep your personal information for
We keep your personal details for as long as is necessary for the service we are providing. We have processes in place to delete inactive accounts. If you would like any more information about this, please contact us at [info@casting-space.com]
Updates to this Privacy Notice
We review and update this Notice at regular intervals. If we make any significant changes, we’ll endeavour to contact you to let you know.
Updated 4 August 2025